FAQ

Frequently asked questions

Everything you need to know about HRMBits, plans and billing.

Product & setup

What is HRMBits?

HRMBits is an all-in-one HR management platform. It brings employee records, attendance, leave, payroll, performance reviews and reporting into one secure dashboard, so your team stops juggling spreadsheets and separate tools.

How long does it take to get started?

Most teams are set up within a day. After checkout you receive your account details by email; Professional customers also get a guided onboarding session.

Can I import my existing employee data?

Yes. You can import employee records from a spreadsheet, and our support team can help you map your existing data during setup.

Is my employee data secure?

Data is encrypted in transit and at rest, access is controlled by user roles, and backups are taken daily. Read our Privacy Policy for details on how data is handled.

Can I change or cancel my plan?

Yes. You can move between plans as your team grows, and you can cancel at any time. See the Pricing page for how plan changes are billed.

Do you offer refunds?

Every plan comes with a 7-day money-back guarantee on your first payment. See our Refund & Returns Policy for the full terms.

What support is included?

Starter includes email support. Professional adds priority email and chat support. Enterprise customers get a dedicated account manager.

Billing & plans

When am I charged?

You pay for your first month at checkout. Your plan starts as soon as your payment is confirmed.

Is there a contract or minimum term?

No. Plans are month to month with no minimum term and no setup fee.

Do you offer refunds?

Yes — a 7-day money-back guarantee on your first payment. See the Refund & Returns Policy.

Can I upgrade or downgrade later?

Yes. Upgrades take effect straight away. Downgrades apply from your next billing period so you keep what you paid for.

What payment methods do you accept?

All major credit and debit cards through our secure checkout. Enterprise customers can also pay by invoice.

Do prices include tax?

Prices are shown in US dollars excluding any applicable taxes, which are calculated at checkout based on your billing address.

Still have questions?

Our team replies within one business day.

Contact us
Scroll to Top